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Shipping to Singapore
The shipping methods for Singapore are described below. If you're wondering exactly how much you have to pay for shipping, simply add items into your shopping bag and the charges will be calculated for you at checkout. All shipping methods are FREE for orders above S$100. Furthermore, return shipping is also FREE if you find that something you bought does not fit you and wish to return it. (In other words, there's no risk in shopping with us!)
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Insured Shipping
Highly Recommended - Opt for insured shipping method for peace of mind! Orders shipped via insured shipping are insured and trackable. You will be informed via e-mail when your order is being shipped so you can track your order.
Your order will be delivered to your doorstep so someone needs to be there to receive it. If nobody is there to receive the parcel, you can arrange for re-delivery (to a different address even!) If your parcel remains undelivered for some time, the courier company may contact you. Do update your contact number in your MOR account if you are opting for this shipping method!
Delivered to: Doorstep (receiver required)
Delivery Hours: Mon-Fri 9am-6pm, Sat 9am-2pm (excluding public holidays)
Insurance: Yes
Tracking Option: Yes
Speed: About 1 business dayNote:
- Business days refer to the courier company's operating days and do not include public holidays and Sundays.
- Actual shipping speed may vary.
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Standard Shipping
Standard shipping (commonly known as SingPost normal mail) is the most basic shipping method as there are no insurance or tracking options. This mode is commonly chosen for lower-value orders.
Your parcel will be dropped straight into your mailbox unless it is too bulky.
Delivered to: Mailbox
Insurance: No
Tracking Option: No
Speed: About 2 business daysNote:
- Business days refer to SingPost's operating days and do not include public holidays, Saturdays and Sundays.
- Actual shipping speed may vary.
- MinistryofRetail.com is not responsible for any parcel that is damaged or lost in transit.
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Self Collection
Nobody home to receive your order during office hours? No worries! Self-collection is now available at:
Ministry of Retail Office
517D Jurong West St 52, #04-577, Singapore 644517
Operating hours: Mon-Fri, 11am-6pm (excluding public holidays)
(Nearest MRT station: Lakeside, about 5 mins' walk)
View Larger MapPlease note that orders are not ready for immediate collection. Items may have to be shipped from overseas and this may take about 2 weeks. You will receive an e-mail with further instructions when your order is ready for collection.
Comparison of Shipping Methods
| Insured Shipping | Standard Shipping | Self Collection | |
| Delivered to | Doorstep | Mailbox | - |
| Receiver required | Yes | No | - |
| Insurance available | Yes | No | - |
| Tracking available | Yes | No | - |
| Delivery hours | Mon-Fri, 9am-6pm Sat, 9am-2pm (excluding public holidays) |
Mon-Fri (excluding public holidays) | Mon-Fri, 11am-6pm (excluding public holidays) |
Comparison of Shipping Costs
| Weight | Insured Shipping | Standard Shipping | Self Collection |
| Less than 150g | S$3.50 | S$1.00 | - |
| 151 - 500g | S$3.50 | S$1.50 | - |
| 501 - 1000g | S$4.00 | S$2.50 | - |
| 1001 - 2000g | S$4.00 | S$3.00 | - |
| FREE shipping for orders above S$100 - applies to both purchases & returns | |||
To Note:
Order Lead Time
Most items on Ministry of Retail are on pre-order. Hence, it may take about 2 weeks to prepare and ship your order. You will receive e-mail notifications when your order has been processed and subsequently shipped. You can also check your order status through your MOR account.
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