Terms & Conditions

Please review the following basic terms and conditions that govern your purchase of products from MinistryofRetail.com.


We may from time to time change the terms that govern your use of MinistryofRetail.com. We may change, move or delete portions of, or may add to, the website from time to time.


"Ministry of Retail" and its logo belong to Ministry of Retail Pte Ltd. No use of these marks may be made without the prior written authorization of Ministry of Retail Pte Ltd, except as necessary to accurately identify the products or services of Ministry of Retail Pte Ltd.


While we have made every effort to display, as accurately as possible, the colours of the products that appear on our website, we cannot guaranteee that the colours shown on your display screen are accurate. The actual product might vary slightly from its photographs shown due to different lightings captured by the photographer or variation with different computer graphic cards and displays.

Products with prints, patterns and textures might differ slightly from the photographs shown when seasonal fabrics discontinue and are replaced by new and similar fabrics.

Clothing measurements used are specified in the various product pages and shoe measurements are in Korean shoe sizes (mm). Clothing measurements are taken with product lying flat, except for chest and waist measurements which are taken around the specified area. There might be some slight difference (+/- 4 cm) from the measurements stated.

Product Availability

Pre-order products on MinistryofRetail.com are subject to availability from our suppliers in Korea. Some products may go out-of-stock or out-of-production even after an order has been placed. In the event any pre-order item becomes unavailable, a refund will be given.


The prices displayed are quoted in Singapore Dollars (S$) by default. You can change the currency displayed using the currency converter feature on the website.

Store Credit

Any store credit issued can only be used for the purchase of eligible products and services on MinistryofRetail.com.

Store credit cannot be exchanged for cash or cash equivalent. Store credit may also have expiry dates.

[IMPORTANT NOTICE] From 1 October 2016, a new store credit system has replaced the old shopping credit system. All unused shopping credits are no longer usable.

Reward Points

From 1 October 2016, the VIP programme will be replaced by a new Reward Points programme. This Reward Points programme is applicable to anyone with a customer account on MinistryofRetail.com.

Under this Reward Points programme, 1 reward point will be given for every cent of spending (EUR 0.70 = 100 points) starting from 1 October 2016. Shipping fee and sale items are not eligible for reward points.

We may from time to time adjust the spending to reward point ratio, or the redemption cost of rewards in reward points.

Reward points or any reward redeemed cannot be exchanged for cash or cash equivalent. Reward points may also have expiry dates.


Promotions and offers shall be governed by the rules regulating such event.

Inaccuracy Disclaimer

From time to time there may be information on MinistryofRetail.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability and other information. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

By making purchases on MinistryofRetail.com or using the website in one way or another, you are thus agreeable to all the conditions above.